Company Description

Welcome to Dungarvin Support Living, formerly known as Aacres. We specialize in providing in-home supports to individuals with developmental and intellectual disabilities. The Program Coordinator/Lead DSP position provides the first level of oversight and leadership to specific home locations and the Direct Support Professionals providing services in those homes. The Program Coordinator is responsible for creating an environment for our staff and the individuals that we support to achieve the maximum possible individual growth.

Our Program Coordinators (PC's) play a key role in helping individuals live meaningful, fulfilling lives. This position combines leadership with hands-on care, offering the chance to make a real impact in the home and community. If you’re compassionate, resilient, and ready for a role where no two days are the same, this could be the opportunity for you.

Wage: $21.85 per hour. (The rate of pay and pay scale provided for this position are based on title and geographical location) The full range scale is $21.60 - $24.35per hour.

Shift: Sunday-Thursday 7:00 am - 3:00pm

We offer:

Medical, Vision and Dental Insurance for eligible employees
Supplemental Insurance
Flex Spending and HSA Accounts for eligible employees
Pet Insurance
Life Insurance for eligible employees
401 K plan with up to 3% employer match based on eligibility requirements
PAID TIME OFF (PTO) for eligible employees
PTO Donation
Growth and Development Opportunities
Employee Referral Program
Employee Assistance Program
National Brand Discounts
Tapcheck- early pay access
PAID training and orientation

Job Description

As a Program Coordinator (PC), you’ll be both a leader and a caregiver. You’ll provide direct support while guiding and encouraging staff, ensuring each individual’s goals and daily routines are supported with dignity and respect. Your role is central to creating a safe, positive, and engaging home environment where everyone can thrive.

Oversee all aspect of assigned home/s, including but not limited to: client care (dressing, bathing, grooming, toileting, eating, etc), documentation and cleanliness.
Work with the schedulers to ensure proper staffing is in place based on the individuals’ contract.
Ensure homes are personalized and reflect the interests and taste of the clients living in each home, review the home daily for health and safety concerns.
Assist with implementation and have an ongoing working knowledge of all individual support plans and protocols within assigned home locations.
Responsible for on sight coaching, encouraging and continuous training for Direct Support Professional (DSP) staff on the individual’s supported to ensure the highest level of support need.
Assist with development and tracking of meaningful goals for each client. Monitor goal data in the home to ensure documentations is occurring at the expected frequency and communicate any needed changes to goals to the Program Director
Establishing professional supportive relationships with DSP staff members to create employee engagement and a culture of appreciation.
Assist in staff re-training and coaching as identified.
Provide transportation and assist the individual(s) in the community such as appointments, shopping and personal outings, etc.

Qualifications

Valid drivers license required
2 years of caregiving experience required (experience with intellectual/developmental disabilities preferred)
HS Diploma or GED required
21 years or older
Strong multitasking and problem solving
Good communication is key in this role. You’ll rely on your reading, writing, and communication skills to document care, follow support plans, and collaborate with both internal and external team members.
Patience, resilience, and an uplifting personality that helps set a positive tone in the home
Ability to remain calm in challenging situations while encouraging growth and independence

Additional Information

Dungarvin believes that diversity and inclusion make our organization stronger. Together, we're working to create a culture that supports our employees and the people we serve. We are an affirmative action and equal opportunity employer.

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WA - PROGRAM COORDINATOR - REF3369E

Company Description